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Creating Inclusive Digital Banking Experiences for a Diverse Population
Diversity & inclusion are more than buzzwords; they are the way for banks to better serve everyone in their community. Join us for a webinar with the ABA’s Naomi Mercer (SVP of Diversity, Equity, & Inclusion), Tim Springer (CEO at Level Access), Tom Foley (Executive Director at the National Disability Institute), and Todd Keith (SVP, Digital User Experience & Design at Regions Bank) as they discuss:

- What it means to be inclusive
- How banks are working toward increased diversity and accessibility
- What steps you can take to start the process at your own institution

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Apr 29, 2021 02:00 PM in Eastern Time (US and Canada)

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Speakers

Naomi Mercer
SVP, Diversity. Equity & Inclusion @American Bankers Association
Naomi Mercer is Senior Vice President, Diversity, Equity & Inclusion for the American Bankers Association within the Office of Member Engagement. She is responsible for providing guidance and thought leadership, developing resources and tools, and helping our member banks with their diversity, equity and inclusion programs.
Tom Foley
Executive Director @National Disability Institute
Mr. Foley has more than 30 years’ experience serving the disability community by working toward greater economic inclusion. As a person who is blind, Mr. Foley has been an advocate and dedicated his career to partnering with other thought leaders to address the complex drivers of economic inequality and create pathways to employment and financial security for the most vulnerable communities. He has been instrumental in developing and influencing federal and state legislation to encourage employment and increase participation of people with disabilities in employment and wealth-building programs.
Todd Keith
User Experience Design Manager @Regions Bank
Todd Keith is an innovative leader, strategist and author who guides the Regions UX Design & Innovation team to create useable and delightful digital experiences, balancing storytelling with user experience and audience needs with business goals. His background in the publishing industry includes writing, designing, launching, and optimizing websites for numerous nationally-recognized organizations and publications, and authoring multiple books related to his native state and a city guidebook.