Kiosks, tablets, and other self-service terminals can be found in just about every consumer-facing industry, from self-check-in at the doctor’s office to self-checkout at the grocery store.
This type of technology presents unique accessibility challenges, combining both physical and digital considerations. Join Level Access Chief Accessibility Officer Jonathan Avila for a discussion about:
• Legal requirements for accessibility and and the types of hardware and software that are covered
• How individuals with disabilities use self-service technology and common barriers they may encounter
• Special considerations for designing or procuring accessible hardware and digital interfaces
• Design, UX, and testing best practices
This topic is particularly timely as more organizations are exploring self-service options to help their customers and employees maintain physical distance whenever possible.
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